An AI receptionist for tree removal companies.

What tree removal and tree service companies lose to the phone.

Real calls, handled end to end.

Tree services questions, answered.

Can it quote a tree removal price over the phone?

No, and it will not try. Removal pricing depends on too many variables to quote blind — size, species, access, proximity to structures and power lines, and whether the crew needs special equipment to reach it. Instead of guessing a number you'd have to walk back once someone actually sees the tree, Vox Front AI explains that an on-site estimate is required, and books that visit directly into your calendar, capturing the property address and job details up front. If you've configured a flat estimate fee or a free-estimate policy, it quotes that clearly — just never the removal price itself.

How does it handle storm damage and emergency calls?

You define what counts as urgent for your crew — a tree on a house, a limb resting on a power line, a driveway blocked after a storm. When a caller's situation matches those rules, it triggers an immediate transfer to your crew lead, or an SMS alert if a live transfer isn't available, with the address and situation already summarized so your lead isn't asking the caller to repeat themselves. During a storm surge, urgent calls like these get triaged ahead of routine trims and stump grinding, which still get booked normally into the next open estimate slot.

Can it capture the property address and job details?

Yes. You choose the fields it must collect before it will confirm anything — the property address, tree count and rough size, proximity to the house or power lines, gate or driveway access for equipment, and whether debris haul-away is needed. This is the same information your crew would want before showing up for an estimate, captured on the call instead of pieced together from a callback. If a detail is missing — say, access is unclear — the agent asks before confirming, rather than booking a visit your crew arrives at underprepared for.

Does it know our service area?

Yes. It checks the caller's location against your configured service-area list and only books an estimate for addresses you actually cover. A caller outside that area gets told politely and directly, rather than getting an estimate booked that turns into a wasted drive for your crew and a wasted slot that could have gone to a job you can actually take. If you expand your service area later, you update the list once and every call after that reflects the new boundaries automatically.

What about calls during a storm surge?

Every caller is answered at the same time — there's no queue, no hold music, and no limit on how many calls can come in together. After a storm, a week's worth of calls can land in a single afternoon, and normally that volume costs a tree service leads it simply couldn't get to in time. Instead, every one of those callers gets answered immediately, with hazard calls — a tree on a house, a limb on a line — triaged ahead of routine trims, so your crew lead's attention goes where it matters most first.

Can it track separate calendars for different crews?

Yes. If you run more than one crew, availability is tracked separately for each, so an estimate gets booked into a window that crew genuinely has open — not a slot another crew already holds on a shared calendar. This matters when crews cover different territories or specialize differently, since a caller in one crew's area shouldn't end up booked against a schedule that crew isn't actually working that day. If you run a single crew, this works the same way, just with one calendar instead of several.

What if our crew schedule runs through ArborGold or SingleOps?

If your crews are scheduled in ArborGold, SingleOps, or similar tree-care software, Vox Front AI can still answer every call, capture the property address and job details, and book the estimate request. Booking runs against Google Calendar, not your field-service platform, so that request is handed off immediately to your office with everything already captured, ready to enter into your existing system.

What happens if we go over our included call minutes?

It keeps answering — there's no cutoff, and no call ever gets dropped or sent to voicemail because you're over your included minutes for the month. Extra minutes are simply billed at the per-minute rate on your plan, the same rate published on the pricing page when you signed up, so there's no surprise tier or overage fee. You can see exactly how many minutes you've used and what a busy month is costing in your dashboard, which makes it easy to tell if it's time to move up a plan rather than pay overage indefinitely.

Don't take our word for it — read what broke when we called our own AI receptionist.