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Home services

An AI receptionist for HVAC and plumbing companies.

Home services run on inbound calls, and the calls come when nobody can pick up — mid-job, on a ladder, at 11pm when a pipe bursts. Vox Front AI answers every one, books the job into your schedule, and escalates true emergencies to your on-call technician.

Book a demoSee how it works

Setup fee and monthly plans are public on the pricing page — see the numbers before you book a demo.

What HVAC and plumbing companies lose to the phone.

Techs cannot answer the phone mid-job

Calls that hit voicemail during a job are calls the next contractor wins. Vox Front AI books them instead.

Emergency calls come at night and on weekends

Vox Front AI recognizes urgency, texts or calls your on-call tech, and gives the customer a clear next step.

Peak season buries the phone

The first cold snap or heat wave triples call volume. Vox Front AI takes every call at once — no hold music, no queue.

Real calls, handled end to end.

"My AC stopped working, how soon can someone come out?"

Checks the schedule, offers the next two available windows, and books the job with the address and issue captured.

"Water is coming through my ceiling right now."

Flags it as an emergency and alerts your on-call technician immediately with a summary.

"What do you charge for a service call?"

Quotes the call-out fee exactly as you configured it.

"Do you cover my zip code?"

Answers from your service-area list and books only if you cover it.

Home services questions, answered.

Can it handle emergency versus routine calls differently?
Yes. You set the escalation rules. Routine calls get booked; emergencies trigger an immediate transfer or SMS to your on-call number.
Does it work with our dispatch schedule?
It books against your live Google Calendar, so appointment windows reflect real availability.
Can it collect the job address and problem description?
Yes. You define the fields it must capture before it will confirm a booking.
What happens during a call surge?
Every caller is answered at once. There is no queue and no hold time regardless of volume.
Can it track separate calendars for different technicians?
Yes. If your techs run separate schedules, availability is tracked per technician, so a caller booking with a specific person gets that person's real openings, not the shop's general calendar.
What happens if we go over our included call minutes?
It keeps answering — there's no cutoff. Extra minutes are billed at the per-minute rate on your plan, published on the pricing page.

Run more than one trade — plumbing and HVAC together, or a tree crew alongside it? The same engine handles it. AI receptionist for tree removal and tree service companies and AI receptionist for auto repair shops.

Vox Front AI for other businesses

About the author

Kainat is the founder of Vox Front AI and configures and tests every deployment herself, against her own recorded test calls, before it goes live for a client. More about how Vox Front AI is built.

You handle the work. We handle the phone.

End every day knowing nothing slipped through.

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