An AI receptionist for law firms.

What law firms lose to the phone.

Real calls, handled end to end.

Legal questions, answered.

Will it give callers legal advice?

No. Guardrails restrict it strictly to intake, scheduling, published fees, hours, and location — it will not assess whether a caller has a case, explain their legal options, or offer any opinion that requires a lawyer's judgment. If a caller asks whether they have a case, the agent declines directly and offers a consultation with an attorney instead, the same way a well-trained front-desk staffer would. This keeps the firm from being exposed to unauthorized-practice-of-law risk while still capturing every caller who might become a client.

Can we control what intake questions it asks?

Yes. The questions it asks, the order it asks them in, and which answers are required before it will confirm a booking are all configuration you control, set per firm and even per matter type if you want. A personal injury caller might need the date of the incident and whether they've seen a doctor; an intake for a different practice area might need different details entirely. You set that up once, and every caller who comes through that line is asked consistently — nothing is left to whatever the agent decides on the fly.

Do we get a record of each call?

Yes. Every call is recorded, transcribed, and summarized in your dashboard, so you have a complete record of what a prospective client said — their situation, their contact details, and the matter type — without anyone needing to take notes during the call itself. Before anything is stored, transcripts are scanned and sensitive identifiers such as Social Security numbers and card numbers are redacted automatically. That record is what feeds your case file: the transcript and summary are ready to hand to whoever picks up the matter, instead of a secondhand voicemail.

What if our firm's calendar is inside Clio?

If your firm runs its calendar and case files in Clio, Vox Front AI can still answer every call, capture the caller's matter type and intake details, and log a full transcript. Booking itself runs against Google Calendar, not Clio, so the consultation request is handed off immediately for your staff to schedule in Clio themselves — nothing about the call gets lost between the phone and the file.

Can it transfer to a specific attorney?

Yes. You define escalation rules by matter type, urgency, or time of day, and the agent routes accordingly — a personal injury call might go to one attorney, a family law call to another, and anything urgent regardless of type gets flagged immediately. When a transfer happens, it arrives with a summary already in hand: who's calling, what they need, and any intake details already captured, so the attorney isn't starting the conversation cold. Calls that don't need an attorney right away — routine scheduling, fee questions — get handled and booked without ever reaching anyone's desk.

Don't take our word for it — read what broke when we called our own AI receptionist.