Dental

An AI receptionist for dental practices.

Dental front desks take calls while checking patients in, running payments, and answering questions at the counter. Calls get missed at exactly the moments they matter most — new patient inquiries, same-day cancellations, and after-hours pain calls. Vox Front AI answers all of them, books straight into your calendar, and hands off anything clinical to your team.

Plans start at $159/mo. Setup fee and monthly plans are public on the pricing page — see the numbers before you book a demo.

What dental practices lose to the phone.

New patient calls go to voicemail

A new patient calling around rarely leaves a message. They call the next practice on the list. Vox Front AI answers on the first ring and books them before they hang up.

Cancellations leave chair time empty

When a patient cancels at 8am, that slot needs to be refilled the same morning. Vox Front AI frees the slot instantly and offers it to the next caller.

After-hours pain calls get no answer

Evening and weekend callers in discomfort want to know when they can be seen. Vox Front AI books them for the next available appointment or escalates urgent cases to your on-call number.

Real calls, handled end to end.

"Hi, I'd like to book a cleaning sometime next week."

Checks live availability, offers two openings, confirms the appointment, and sends the patient a confirmation email.

"I need to move my Thursday appointment."

Finds the existing booking, offers alternatives, reschedules, and frees the original slot for other callers.

"Do you take my insurance?"

Answers from the insurance list you uploaded — no guessing, no invented coverage claims.

"I broke a tooth, it really hurts."

Recognizes urgency, transfers to your on-call line with a summary already prepared, or texts your team if it is out of hours.

Dental questions, answered.

Can it book directly into our practice calendar?
Yes. Vox Front AI reads live availability from your Google Calendar and writes bookings, reschedules, and cancellations back to it in real time. It respects appointments made outside the system — booked by phone, walk-in, or your own staff — so double-bookings do not happen. When a patient calls to move a cleaning or fill a same-day cancellation, the agent checks the real calendar, not a snapshot, and confirms the new time on the call itself. You see every booking, reschedule, and cancellation logged in your dashboard as it happens.
Will it give patients clinical advice?
No. Topic guardrails keep it strictly to front-desk questions — scheduling, hours, location, insurance, and what to bring to an appointment. It will not attempt to assess a symptom, recommend a treatment, or answer anything that requires clinical judgment. If a caller describes pain or a dental emergency, the agent recognizes that it's outside its guardrails and either books the next available appointment or transfers to your on-call line with a summary already prepared, so your team hears the situation before they pick up, not after.
How is patient information protected?
Every transcript is scanned before it's stored, and identifiers such as credit card numbers, Social Security numbers, and phone numbers are redacted automatically — this happens on every call, not only the ones a staff member flags. Insurance questions are answered only from the insurance list you upload, so nothing about a patient's coverage gets guessed or invented on the call. The result is a transcript your team can use for follow-up and quality review without it becoming a store of sensitive patient identifiers sitting in a database.
How long does setup take for a dental practice?
Most practices are live in under 10 minutes once you connect your calendar and upload the FAQ and policy documents you want the agent answering from — your accepted insurance list, office hours, and what-to-bring instructions, for example. There's nothing to install, and your team doesn't need to change how they work; the practice keeps its existing phone number, and calls route through the agent automatically. If a policy changes later — a new hygienist joins, insurance coverage updates — you update the document and the agent is answering from it within minutes.
Can it book with a specific dentist or hygienist?
Yes. Availability is tracked per provider, so a caller asking for a particular dentist or hygienist gets that person's actual openings — not the practice's general calendar with no way to tell who's free when. This matters for practices where patients have a preferred hygienist for cleanings or a dentist they've seen for years; the agent checks that specific provider's schedule before offering a time, the same way your front desk would. If that provider has nothing open in the caller's preferred window, it offers the next real alternative instead of guessing.
What if our schedule lives in Dentrix, Open Dental, or Eaglesoft?
If your practice runs on Dentrix, Open Dental, Eaglesoft, or a similar PMS, Vox Front AI can still answer every call, collect the patient's appointment request, and capture the intake details your front desk needs — insurance, urgency, preferred provider. It does not write directly into your PMS. Instead, the call is logged and handed off immediately with everything your front desk needs to enter into the system.
What happens if we go over our included call minutes?
It keeps answering — there's no cutoff, and no call ever gets dropped or sent to voicemail because you're over your included minutes for the month. Extra minutes are simply billed at the per-minute rate on your plan, the same rate published on the pricing page when you signed up, so there's no surprise tier or overage fee. You can see exactly how many minutes you've used and what a busy month is costing in your dashboard, which makes it easy to tell if it's time to move up a plan rather than pay overage indefinitely.

Don't take our word for it — read what broke when we called our own AI receptionist.

About the author

Kainat is the founder of Vox Front AI and configures and tests every deployment herself, against her own recorded test calls, before it goes live for a client. More about how Vox Front AI is built.

You handle the work. We handle the phone.

End every day knowing nothing slipped through.

Book a demo