AI receptionist for auto repair shops.

What auto repair shops lose to the phone.

Real calls, handled end to end.

Auto repair questions, answered.

Can it capture vehicle details?

Yes. You choose the fields it must collect — make, model, year, mileage, and a description of the symptom, for example — before it will confirm a booking. This means a tech looking at the schedule the next morning already knows what's coming in and why, instead of just a name and a time slot. If a caller mentions a check engine light or an unusual noise, that detail gets captured alongside the vehicle information, so the shop can plan for the right diagnostic tools or parts before the car even arrives.

Will it quote repair prices?

Only prices you've explicitly supplied, like an oil change or a standard service listed on your price sheet. For anything that depends on actually looking at the vehicle — a repair, an unusual noise, a check engine light — it won't estimate a number, because guessing a repair price over the phone is exactly the kind of promise a shop ends up walking back. Instead, it explains that a diagnostic is needed first and books that appointment, capturing the vehicle details so your team knows what to expect.

Does it work after hours?

Yes. It answers 24 hours a day, including nights, weekends, and holidays, so a call that comes in at 9pm about a dead battery or a noise the driver noticed on the way home doesn't just go to voicemail. It books the appointment into the next available slot on your schedule, captures the vehicle details, and confirms the time on the call itself. By the time your shop opens the next morning, that appointment is already on the calendar instead of being a message someone has to call back first.

What if our shop runs on Tekmetric?

If your shop uses Tekmetric, Vox Front AI can still answer every call, capture the vehicle details and the symptom the customer describes, and get an appointment request ready to go. Booking runs against Google Calendar, not Tekmetric, so that information is handed off immediately to your service writer to log in Tekmetric — nothing about the vehicle or the issue has to be asked twice.

Can we hear the calls?

Yes. Every call is recorded, transcribed, and summarized in your dashboard, so you can hear or read exactly what a customer said — the symptom they described, the price they were quoted, or what they asked about drop-off. This is useful for training, for resolving a disagreement about what was promised, and for catching anything the agent handled that you'd want to configure differently going forward. Nothing about a call is hidden from you; it's there the same day, not something you have to request.

Don't take our word for it — read what broke when we called our own AI receptionist.