Salons & spas
An AI receptionist for salons and spas.
Your team is with clients, hands full, all day. The phone rings anyway — and every unanswered ring is a booking that goes to the salon down the street. Vox Front AI answers, books the right service with the right stylist, and keeps your chairs full.
Plans start at $159/mo. Setup fee and monthly plans are public on the pricing page — see the numbers before you book a demo.
What salons and spas lose to the phone.
Nobody can stop mid-service to answer
Vox Front AI picks up on the first ring while your team stays with the client in the chair.
Last-minute cancellations leave gaps
Cancelled slots return to availability instantly and get offered to the next caller.
Clients call after closing to book
Evening and Sunday callers get booked instead of hitting a voicemail they never return to.
Real calls, handled end to end.
"Can I book a cut and color with Sarah on Saturday?"
Checks that stylist's availability specifically, offers times, and books the right service duration.
"How much is a balayage?"
Quotes from your service and price list.
"I need to cancel tomorrow's appointment."
Cancels it and releases the slot back into availability right away.
"Are you open on Mondays?"
Answers from your configured opening hours, including holidays.
Salons & spas questions, answered.
- Can it book with a specific stylist?
- Yes. Availability is tracked per staff member, so a caller asking for a particular stylist by name gets that person's actual openings, not just a slot on the salon's general calendar. This is how most salon bookings actually work — clients build a relationship with one stylist and want to keep seeing them — so the agent checks that specific person's schedule before offering a time. If a caller has no preference, it can offer whichever stylist has the next opening instead, the same way your front desk would handle a walk-in call.
- Does it know how long each service takes?
- Yes. Service durations are part of your configuration, so a colour appointment doesn't get booked into a 30-minute slot meant for a trim, and a simple cut doesn't tie up an hour-long block unnecessarily. You set the duration for each service you offer once, and the agent uses it every time it checks availability, the same way your booking software would if a person were entering it by hand. This keeps your actual schedule accurate instead of quietly running behind because a longer service got squeezed into a short window.
- Can it quote prices?
- It quotes only from the price list you provide — nothing is estimated or invented. If a caller asks how much a service costs, the agent answers with the exact price you've configured for that service, and if a price varies by stylist level, hair length, or another factor you've set up, it asks the clarifying question first rather than guessing. For anything not covered in your price list — a custom request, a service you don't offer — it says so honestly instead of quoting a number that turns out to be wrong when the client arrives.
- What if we book everything through Vagaro?
- If your salon runs on Vagaro, Vox Front AI can still answer the call, check stylist availability the way you've configured it, and capture exactly what the client wants booked. Availability and booking run through Google Calendar, not Vagaro directly, so that request is handed off immediately to your front desk to confirm — the client's request is captured on the call, and your team finishes the booking in Vagaro.
- What if a caller wants to speak to someone?
- If a caller specifically asks for a person, the agent transfers to your desk line right away. If nobody's free to pick up, it takes a message — the caller's name, number, and what they needed — and notifies you immediately by email or SMS, so you can call back rather than a message sitting unheard on a machine. This applies to anything the agent genuinely can't handle too: an unusual request, a complaint, or a question outside what it's configured to answer. It doesn't try to push through a call it should hand off.
Don't take our word for it — read what broke when we called our own AI receptionist.
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About the author
Kainat is the founder of Vox Front AI and configures and tests every deployment herself, against her own recorded test calls, before it goes live for a client. More about how Vox Front AI is built.